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Amazon Web Services suffered a major outage Tuesday, the company said, disrupting access to many popular sites.

The company provides cloud computing services to many governments, universities and companies, including The Associated Press.

 an hour after the outage began that it had identified the root cause and was “actively working towards recovery.” The issue primarily affected its services in the Eastern U.S., it said. It did not disclose any additional details about the cause.

Problems began midmorning on the U.S. East Coast, said Doug Madory, director of internet analysis at Kentik Inc, a network intelligence firm. “AWS is the biggest cloud provider and us-east-1 is their biggest data center, so any disruption there has big impacts to many popular websites and other internet services,” he said.