Making a chain a family business
With a smile on his face and a satchel over his shoulder, Robert Penney stepped inside Menchie鈥檚 Frozen Yogurt on Bakerview Road. He approached a family with two young children and introduced himself.
鈥淚鈥檓 the owner,鈥 he said. 鈥淲ould you like a balloon animal?鈥
The kids nodded. Penney swung open his bag and pulled out an air pump.
鈥淎 butterfly?鈥 he asked. 鈥淥r a dog? Or a bunny? Or a sword?鈥
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